Frequently Asked Questions

What if I lost my login or password?

Simply follow the link on the login page for “I forgot my password”. There you will be instructed to enter your email address for verification, and prompted to make the necessary changes to get back into your account.

What is the cost for a subscription to KnowledgeSource Pro?

KnowledgeSource Pro allows for the addition of as many licenses, or “seats”, as needed by your office. All accounts are invoiced based on the number of licenses subscribed.

What is the cost of CPT Assistant?

As with KnowledgeSource Pro, clients may add additional licenses, or “seats”, as needed. All accounts are invoiced based on the number of licenses subscribed. In addition, you must have at least one KnowledgeSource Pro license in order to purchase a license for CPT Assistant.

Who should I contact for support?

Our team at KnowledgeSourcePro.com is always ready to service your needs and answer your questions. Whether you need assistance setting up a new account, or you have a challenge with adding seats, we are just a call or email away. The Contact Us page gives all the pertinent information to reach us.